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2016 May June Marina World

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The magazine for the marina industry

MANAGEMENT SOFTWARE

MANAGEMENT SOFTWARE Booking slips in real time SlipFinder, a market leader in on-demand boat slips, celebrates its first year anniversary and now hosts more than 190 marinas on its platform. “SlipFinder is free for marinas to sign up and offers them a way into the App arena,” explains president, Keith Cooper. “App purchases are climbing every year, amounting to as high as 50% of all e-commerce. So, listing your marina on the SlipFinder App is an easy decision,” he adds. Marinas set up a free profile on the SlipFinder website that includes their available slips. They are able to limit the size of vessels that can book. Boaters set up a profile based on the dimensions of their boats and, when searching the SlipFinder map, can view marinas with ‘open spots’. When a boater books a slip the marina receives a text message and email and the slip comes off-line. It is a real time transaction. As an additional service, SlipFinder has recently announced a partnership with the leading US onwater assistance provider SeaTow, which makes it part of SeaTow’s savings club. This offers members savings at various retailers, service providers and partners. SlipFinder customers who book slips and moorings can now use their active SeaTow membership number to gain a 50% refund on their booking fee. “We are proud to announce this partnership,” Cooper says. “SlipFinder and SeaTow are both committed to driving technology and innovation to improve the boating experience for both boaters and marinas.” SlipFinder has new features under Subcontractor Assignment feature for MyTaskit development and is looking to offer its service in some European markets very soon. Contact SlipFinder in the USA on email: keith@slipfinder.com MyTaskit, a comprehensive marine industry software tool used by countless marine businesses, has rolled out several enhancements to its solutions for connecting service professionals to their technicians and customers for repair and maintenance tasks. Just released within the MyTaskit Pro Coordination module is the Subcontractor Assignment feature, which will enable service technicians to coordinate work with subcontractors, enabling these businesses to see the task, along with all photos, videos and messages related to a work assignment, and then communicate/ coordinate with the Pro user on the tasks. MyTaskit Pro is offered as a free service for the subcontractors; as an enhanced offering it is available as a subscription service. “Many of these enhancements came directly from customer feedback,” said Kevin Hutchinson, founder and CEO of MyTaskit. “Now businesses will be able to communicate and coordinate with their network of subcontractors much more efficiently, saving time and confusion.” Other new enhancements to the Coordination module include several features enabling MyTaskit to provide better service for service technicians and customers. For instance, the new upgrade of MyTaskit enables multiple technicians to collaborate on the same work task, allowing MyTaskit Pro users to quickly add assignments on the fly. Supervisors can now more easily cover other supervisors’ tasks and assign tasks in bulk, saving time. MyTaskit also boosted its plan management capabilities for service plans and client profiles. For example, the new customer registration process enables technicians to collect a more complete client profile, which will in turn allow them to provide better ongoing maintenance and service reminders. MyTaskit continues to integrate the technician task coordination and work order processing between the MyTaskit Pro Coordination module and its Operations module. Formerly known as DockMaster, the Operations module helps boating professionals with their back end operations, including financial management, work order processing, inventory management, point of sale, marina management and sales management. Many longtime customers of the MyTaskit Operations module are now using the web-hosted Operations module as well as taking advantage of MyTaskit’s enhanced credit card processing capabilities. Last year MyTaskit partnered with Worldpay, an EMV-compliant credit card processor. As a result, many MyTaskit marina customers now use Worldpay to quickly process slip charges for hundreds of customers each month with the click of a button. Contact MyTaskit in FL, USA on email: info@mytaskit.com 52 www.marinaworld.com - May/June 2016

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