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2018 March April Marina World

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TRAINING, EDUCATION & CERTIFICATION ISO/NP 21406 – working towards an ISO for luxury yacht harbours by Ulrich Heinemann Yacht harbours have a measurable and increasing social, commercial and environmental influence. All this has been taken into account by the ISO working-group WG8 of the ISO Technical Committee TC228 and motivates the development of ISO 21406 prompted by the itinerant nature of yachts and the yachting tourism community. Recognising that every yacht harbour is unique, the aim of the standard is to provide yacht harbour operators with a practical tool to promote health, safety and respect for the environment. It wants to help the development of yacht harbours, surrounding spaces and communities by sharing global practices. It will also provide nautical tourists with harmonised information and services across yacht harbours and give them a broad choice of offers regardless of the yacht harbours’ location. The need to establish a standard for the touristic quality of yacht harbours for berthing large yachts arises as a natural follow-up to the existing ISO 13687 series, which covers ‘minimum requirements for the basic, intermediate and high service level yacht harbours’ and is thus aimed more specifically at small craft. Especially when creating the standard for minimum requirements for high service level large yacht harbours, a situation is often faced while dealing with service, infrastructure, security and other subjects which, concerning large yachts, acquires different (and often extreme) importance. Large yachts may have permanent professional crew all year round, averaging from nine crew members for a 40m (131ft) yacht to more than 60 crew members for a 100m (328ft) yacht. The yacht harbours with berth capacity for such yachts often become communities sharing similar interests, needs and expectations. A large yacht harbour is conceived and designed exclusively to provide facilities and all-round services to accommodate large yachts. As a home port, a yacht harbour shall provide all the technical infrastructure and domestic services that yachts and their crew may require on a daily basis. As a yacht harbour for temporary berthing facilities, it shall meet the needs of the visiting guests and crew and offer the services necessary in order to prepare a yacht before it moves on. A yacht harbour that fulfils all requirements listed in the standard can be called a ‘luxury yacht harbour’. The current draft standard covers the following topics: General requirements • Legal and other requirements • Privacy • Security • Comfort • Office • Staff – structure; qualification and performance; function; identification and appearance; code of conduct • Administration • Insurance • Customer feedback Environmental requirements • General • Environmental code of conduct • Oil and fuel spill • Grey water, black water, bilge water and hazardous substances • Lighting design Safety requirements • General • Pathways • First aid • Fire-fighting • Lifesaving equipment • Illumination • Contingency and emergency action plan • Drills Signage • General • Graphical symbols • Information point • Entrances • Helipad Services • Fresh water • Potable water • Toilets • Showers • Electricity • Activities and attractions • Vehicle parking and traffic • Food and beverage • Catering services • Chandler and craft equipment • Repair and maintenance • Internet and wi-fi access • Auxiliary craft • Laundry and laundry services • Fuelling • Concierge services • Transportation services for persons • Extra means for dis-/ embarking • Land-based accommodation • Medical services Yacht harbour upkeep • Tests and inspections • Maintenance and cleaning programmes Welcoming your input The next ISO/TC228/WG8 meeting will be in Buenos Aires, Argentina, in May 2018. Industry is invited to provide input to this standard either through the National Standardisation Bodies or via Ulrich Heinemann (ulrich.heinemann@imci. org). Ulrich Heinemann is the convenor of WG8 and CEO of the International Marine Certification Institute (IMCI) based in Brussels, Belgium. 48 - March/April 2018

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