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2018 September October Marina World

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The magazine for the marina industry


PRODUCTS, SERVICES & PEOPLE Rich Carter Suntex Marina Investors has appointed Rich Carter as chief operating officer. In his new role, Carter is primarily responsible for the overall service experience at all Suntex marinas. He will further define and enhance company culture, and efficiently and effectively deploy resources and processes across the company’s portfolio of properties. “Suntex has a commitment to our members and visitors to provide outstanding value and remarkable service,” said Suntex founding principal Bryan Redmond. “In his prior positions, Rich has demonstrated the same dedication to the customer’s experience and will be a valuable asset in the continued growth of our company. We welcome him to the Suntex family.” International partner for service software specialist US company MyTaskit has signed up Pacsoft Marina & Boatyard Management Systems of New Zealand as its first international dealer. Pacsoft will now provide sales and technical support for MyTaskit Pro, the award-winning online work coordination platform. Long life corner cushion Den Hartog Industries has released a new rotationally moulded PVC dock corner cushion (dock bumper). It can be fitted to both floating and fixed docks to protect boats leaving or entering slips. The cushion features top and bottom flanges for fastener installation and is available in white, grey or black. Each package comprises 14 cushions. The PVC construction material contains UV inhibitors for longer life and better colour retention. E: “We’re especially excited to partner with Pacsoft,” said Kevin Hutchinson, MyTaskit founder and CEO. “We’ve aligned ourselves with an international premier marina management software provider. As we looked to expand MyTaskit internationally, a partnership with a leader such as Pacsoft made perfect sense.” MyTaskit Pro transforms how service in the field is coordinated. Supervisors assign work to technicians and subcontractors, and prioritise work tasks for their service team in real time. They, in turn, can upload before and after images and video, record voice-to-text notes and record labour hours into the new MyTaskit mobile app. If the project is out of mobile or WiFi range, field staff can continue to enter work. The app automatically syncs data when a connection is reestablished. “We’re looking forward to sharing this news with our global customers, especially those who deal extensively with onsite technicians and subcontractors to offer them an expanded service, maintenance and work coordination solution when they partner with Pacsoft,” said Chris Thomas, Pacsoft International CEO. “With this partnership, MyTaskit and Pacsoft have committed to being a comprehensive marine service and operations management offering that will increase productivity for marine businesses.” Pacsoft has over 100 commercial and recreational marine customers throughout its markets. The PacsoftNG software solution covers all aspects of marina, boatyard, rental and leasing, club membership, asset and schedule management. Additionally, it handles job costing and accounting, marina mapping, utility metering and security. E: E: 56 - September/October 2018

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