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November December 2019 Marina World

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The magazine for the marina industry



INDUSTRY AWARDS Port Denarau enters Hall of Fame Port Denarau Marina in Fiji has joined the Marina Industries Association (MIA) Hall of Fame. The award was made in May at the Marinas19 gala dinner event. “Our induction into the Hall of Fame is a great achievement not just for us as a marina operator but for the entire country,” said Port Denarau Marina general manager Cynthia Rasch. “Since 2015, our efforts and facilities have been consistently recognised both internationally and locally as the marina continues to grow from strength to strength on improving our services and facilities,” she added. MIA chairman Andrew Chapman pointed out that Port Denarau has developed from humble beginnings to become a high-end multi-use international marina facility catering for leisure boats, commercial vessels and superyachts, offering haul-out and boatyard facilities. The marina has twice won ‘Best International Marina’ in the MIA awards and is the only marina in the Pacific islands to be accredited with ‘International Level 3 Clean’ and ‘Fish friendly’ status. Platinum accreditation – the best of the best Marinas in the Caribbean (IGY Yacht Haven Grande), Europe (Limassol Marina) and Australia (Coral Sea Marina Resort) are amongst the latest to earn ‘Platinum’; the highest possible level of Gold Anchor accreditation under the Global Gold Anchor Scheme. Platinum status is an accolade for the best of the best, and marinas are required to pass a comprehensive external audit that covers design, operations, policies, procedures, communications, destination integration, and an independently administered review of customer service enquiry standards. As MIA chairman, Andrew Chapman, points out, “to be accredited as 5 Gold Anchor Platinum the marina has to achieve an overall score over 95%.” IGY Yacht Haven Grande Marina in St Thomas, USVI, caters for vessels up to 600ft (182m) on a remote Caribbean island. Its accolade is all the more extraordinary as it has made resounding recovery after overcoming Limassol Marina in Cyprus became the fifth marina in the world to earn ‘Platinum’ status in May. two Category Five hurricanes in 2017. “For nearly a decade, five of our marinas have consistently earned 5 Gold Anchor status and now - with IGY Yacht Port Denarau Marina in Fiji has secured a firm place on the superyacht cruising circuit and, over time, has significantly expanded its services. Top 500 for Golden Boat lift specialist Golden Manufacturing has been named as one of the top 500 companies in Florida by weekly newspaper Business Observer. The company is also a finalist for the 2019 Manufacturer of the Year Award to be presented by the Horizon Council and Lee County Economic Development Office. “Last year we went through the rigorous process to earn ISO 9001:2015 certification, which emphasises risk management and customer satisfaction,” said Bill Golden, president and CEO. “These honours are a testament to the hard work and dedication our entire team has made to manufacturing at the highest level.” Haven Grande advancing to Platinum level in 2019 – a new era of brand standard operational philosophy has been ushered into the IGY culture that will positively impact our entire 17-marina global network,” says Kenny Jones MBE, EVP operations. Phil Blake CMM, general manager at IGY Yacht Haven Grande, adds: “This notable achievement is a testament to the hard work of our employees – supported by the - November/December 2019 57

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