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2021 November December Marina World

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DOCKSIDE UTILITIES Future-proof management system UK-based Rolec has launched BerthVend, an important update on its previous marina services management system. Completely cloud-based, it enables users to control electric and water services anytime, anywhere, and on any device. Marina operators benefit from a significant range of features that simplify daily operations. With its modern interactive dashboard, which presents a visual of the marina’s layout, as well as the number of berths occupied, operators can see which berths are available and the status of each, enabling them to clearly understand berth activity. They also receive individual electric and water meter readings directly to the marina office; can remotely switch sockets and taps on/off; have authority to implement their own tariffs; can manage user accounts; export data; receive remote firmware updates; reserve utilities; get an overview of overall site electric and water consumption; assign services to boat name; implement pre-pay and post-pay options; and chase bills and payments, including easy flotilla/charter billing. What’s more, when opting for BerthVend, marina operators can reap the benefits of implementing a futureproof and scalable marina services management system that enables them to increase their hardware (marina service pedestals) as and when required. API integration of booking systems, accounting and ERP applications also provides marina and waterfront destinations with an all-in-one system, facilitating daily operations for marina operators. RFID cards/fobs can also be allocated to berth holders, again for a seamless service provision. Berth holders benefit from numerous features, including Customer Dock - a self-service portal which enables them to independently switch on/off their assigned services via their smartphone/tablet. They can also have a personal account to make payments via a virtual wallet and obtain transaction history via the BerthVend app; make advance reservations for marina services; and receive automated insession low balance alerts via SMS, email or push marketing, along with outstanding payment reminders. They also have pre-pay and post-pay options; automatic top-up facilities; access to any BerthVend pedestal across the world with the BerthVend app, as well as secure payments via Opayo. Marina and waterfront destinations are able to choose from various packages when it comes to implementing BerthVend, allowing them to opt for the perfect solution to suit their requirements. For the future, BerthVend will ensure that marina destinations can benefit from over-the-air firmware updates, without the need for engineers to alter the marina service pedestals on-site. And, as technology evolves, BerthVend will evolve. Some of the potential upcoming features include: contactless payment options; expansion to marina management system, including booking berths via the BerthVend app and bespoke solutions; push marketing to promote the marina’s leisure facilities as well as third party partners (restaurants, cinemas, shopping centres) to generate additional revenue; push notifications to boat owners, as well as roaming user accounts, allowing the use of the user’s virtual wallet across Rolec’s entire smart systems, including VendElectric and PitchVend. – November/December 2021 49

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