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2022 July August Marina World

The magazine for the marina industry


Marina World HEAD OFFICE MAILING ADDRESS & SUBSCRIPTION ENQUIRIES Loud & Clear Publishing Ltd, School Farm, School Road, Terrington St. John, Cambridgeshire PE14 7SJ, UK Editor Carol Fulford T: +44 (0) 1945 881018 E: Advertisement/Commercial Director Julia Hallam T: +44 (0) 1621855 890 E: Administration Manager Corinna Francis T: +44 (0) 1621855 890 E: Finance Manager Magdalena Charman T: +44 (0) 1403 733678 E: Advertisement Production Charlotte Niemiec T: +44 (0) 7446 056473 E: NORTH AMERICAN OFFICE Sales Director Americas Philippe Critot PO Box 29759, Los Angeles, CA 90029-0759, USA T: +1 323 660 5459 F: +1 323 660 6030 E: FRENCH OFFICE Publisher’s Representative Catherine Métais T: +33 6 60 17 75 81 E: ITALIAN OFFICE Advertisement Representative Ediconsult Internazionale srl piazza Fontane Marose 3, 16123 Genoa, Italy T: +39 010 583 684 F: +39 010 566 578 E: ASIA PACIFIC OFFICE Publisher’s Representative Suzanna Kovacevic T: +61 438 22 46 09 E: Marina World (ISSN 1471-5856) is published bimonthly by Loud & Clear Publishing Ltd, School Farm, School Road, Terrington St. John, Cambridgeshire PE14 7SJ, United Kingdom. The 2022 US annual subscription price is 0. Airfreight and mailing in the USA by agent named WN Shipping USA, 156-15 146 th Avenue, 2 nd Floor, Jamaica, NY 11434, USA. Periodicals postage paid in Jamaica NY 11434. US Postmaster: Please send address changes to MARINA WORLD, WN Shipping USA, 156-15, 146 th Avenue, 2 nd Floor, Jamaica, NY 11434, USA. Subscription records are maintained at Loud & Clear Publishing Ltd, School Farm, School Road, Terrington St. John, Cambridgeshire PE14 7SJ, United Kingdom. Air Business Ltd is acting as our mailing agent. Marina World is available on subscription at the following cost: 1 year (6 issues) – £80.00 Sterling (0) 2 years (12 issues) – £140.00 Sterling (0) No part of this publication may be reproduced without the prior permission of Loud & Clear Publishing Ltd, the copyright owners. Upon application, permission may be freely granted to copy abstracts of articles on condition that a full reference to the source is given. Printed in the UK by Stephens & George © 2022 Loud & Clear Publishing Ltd Smart moves, sustainable goals FROM THE EDITOR Management systems continue to offer smart innovations to streamline your business and enhance customer experience. Here’s a rundown on some features and benefits highlighted in our special feature (p. 39): • Use of QR code instead of a credit card. Pay at fuel pump with QR code is now available for guest customers or account holders. • Interoperability – integrating your entire marina management system to better track reservations has huge benefits, giving you accurate data on visitor berths, ability to create house accounts for your customers and providing data on their total spend. • Real-time feedback maximises berth occupancy as you always know which berths are empty. • Billing information, contracts, receipts, estimates etc. can easily be communicated via email to customers. • Annual and seasonal contracts can be renewed automatically. • You can operate a cash-free facility. • Staff and management have more time to focus on customer service rather than admin tasks. • Up-to-date data enables you to accurately track the performance of your business and thus maximise your profits. • Putting all financial data in one place helps you streamline your daily operations, generate reports and protect information securely. • Communication with customers is easy as messages and promotions can be sent direct to their smart phones. • Branded marina apps centralise communications and make it easy for customers to connect with you at all times. Software providers argue that, if you are more efficient, your customer automatically receives better service and this, in turn, makes them more amenable to the hospitality you have on offer: another big plus. Smart thinking often accompanies sustainable thinking. Hence, the upcoming second round of the Monaco Smart & Sustainable Rendezvous (25th-28th September), which will put one of its spotlights on designing and innovating in marina and yacht club development. If being both smart and sustainable is the goal, there is much to be said for the interesting new floating structures projects. Several are featured in this issue – but there are many more out there, if only conceptually – and several dramatic projects that have, alas, been shelved. The icon of sustainability must surely go to the Oceanix Busan floating city project in the Republic of Korea, which is envisaged with flood-proof infrastructure covering an area of 6.3ha (15.5 acres) of interconnected platforms that connect to land via link-span bridges. The city is planned with systems to produce food, energy and fresh water and to have fully integrated zero waste closed-loop systems. Read more about Busan on p. 32 and other innovative projects within the Floating Structures feature, including the world’s largest floating villa, and a floating hotel concept with satellite villas that can motor to new locations. Views expressed by individual contributors in this issue are not necessarily those of Loud & Clear Publishing Ltd. Equally, the inclusion of advertisements in this magazine does not constitute endorsement of the companies, products and services concerned by Loud & Clear Publishing Ltd. The publisher reserves the right to refuse advertising. Carol Fulford Editor – July/August 2022 5

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